This notice explains how Wave Billing System supports data protection obligations under the General Data Protection Regulation (GDPR).
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, this notice provides additional information about your rights and our responsibilities when processing personal data.
Depending on the context, we may act as a data controller (for our account, billing, and platform administration data) or as a data processor on behalf of customers who manage end-user data through the Platform.
We may process identity and contact data, account credentials, billing records, support communications, technical and device metadata, and operational service logs necessary to deliver and secure the Platform.
We process personal data under GDPR lawful bases including performance of a contract, legal obligations, legitimate interests, and consent where required.
You may have the right to access, rectify, erase, restrict processing, object, request portability, and withdraw consent where processing is based on consent. You may also lodge a complaint with a supervisory authority.
We may use trusted subprocessors and service providers (for hosting, communications, analytics, and payments). We require appropriate contractual and security safeguards for such processing activities.
Where data is transferred outside the EEA/UK/Switzerland, we use suitable transfer mechanisms and safeguards (such as standard contractual clauses) where required.
We apply technical and organizational security measures designed to protect personal data against unauthorized access, misuse, alteration, and loss.
Personal data is retained only for as long as needed for legitimate business, contractual, legal, and compliance purposes, and then securely deleted or anonymized.
To exercise your GDPR rights or submit a privacy request, contact us at support@wavebillingsystem.com. We may request identity verification before fulfilling requests.
We may revise this notice periodically to reflect legal, operational, or product changes. The latest version is always available on this page.