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Privacy Policy

This Privacy Policy explains how Wave Billing System collects, uses, shares, and protects information when you use our Platform.

Privacy Policy

Effective Date: April 17, 2026

This Privacy Policy applies to our website, applications, and related services. By using the Platform, you acknowledge the practices described here.

1. Information We Collect

We may collect account details (such as name, email, phone, and company information), billing and transaction data, support communications, technical logs, device/browser metadata, and usage information necessary to operate and secure the Platform.

2. How We Use Information

We use information to provide and maintain services, authenticate users, process payments, respond to support requests, monitor platform performance, prevent abuse and fraud, and communicate important service notices and updates.

3. Legal Bases for Processing

Where required by law, we process personal data based on contractual necessity, legitimate interests, legal obligations, and consent where applicable.

4. Cookies and Similar Technologies

We use cookies and related technologies to support login sessions, security, preferences, and analytics. You can control cookies through browser settings, though disabling some cookies may affect functionality.

5. Sharing of Information

We may share information with trusted service providers (such as hosting, analytics, communication, and payment processors) solely to provide services. We may also disclose information where required by law or to protect rights, security, and platform integrity.

6. Data Retention

We retain information for as long as necessary to provide services, fulfill legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on data type and legal requirements.

7. Security Measures

We implement reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure.

8. International Data Transfers

Where data is transferred across jurisdictions, we apply appropriate safeguards consistent with applicable data protection laws.

9. Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict processing of your personal data, and to object or withdraw consent. We will respond to valid requests in accordance with applicable law.

10. Third-Party Services

Our Platform may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those services. Please review their privacy policies separately.

11. Children’s Privacy

The Platform is not directed to children and we do not knowingly collect personal information from minors where prohibited by law.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. Updated versions become effective upon publication unless otherwise stated. Continued use of the Platform after updates indicates acceptance.

13. Contact Us

If you have questions about this Privacy Policy or data practices, contact us at support@wavebillingsystem.com.

Wave Billing System

Complete ISP management platform with MikroTik integration, billing automation, and real-time monitoring.

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